Arabmariner said:
CCM.
Give away our home games again and you can shove yer membership.
+2
i actually emailed the club - dont expect a response but hey worth a shot - heres what i said
Hi there,
Im not sure who the best person or contact is to receive this email but I would as one of 2 members in my household like to voice my disapproval of some of the directions taken by the club in recent times.
We for the first time are strongly considering not renewing our memberships and I know from the marinators website that many others are thinking the same, recent crowd attendances confirm all this!
Yes results contribute to attendances (obviously) however look at Adelaide, they have increased theirs despite their results and we have seen how hard it is to get fans back once they are gone (look at Brisbane Roar). We fans hold grave concerns with the direction the club is going in, once the proud community club it seems this Centre of Excellence has taken priority at the expense of the lifeblood of the club.. the fans.
These are the issues which we are unhappy with:
1: Moving home games to Canberra
This really got under the nose of members last season, as someone who goes to all home games and some away I refused to go to these games as a matter of principle. We feel lied to on this point, and find it hard to believe that pitch related issues could be the true reasoning, most think its financial. (This relates to point 3). Now there are rumours its happening again this season, if it does goodbye memberships (again where is the club saying whats going on, all this uncertainty alienates the fans!).
2: No post-match functions
Only a small gesture but the post match functions were a way that the club could show we were valued at fans (notice the word fans not customers). It gave an opportunity for everyday people to mingle with their heroes, it seems the club has dropped the ball on this.
3: Total lack of official announcements
Rumours of signings, sponsors, games being moved etc run riot amongst fans but it seems the club has never really effectively communicated these with the fans. We do appreciate that you dont unnecessarily get our hopes up like say Sydney has been known to do to their fans but we need more effort in this area to get the Mariners brand out there, get people feeling a sense of belonging that their club is including them on these issues not simply ignoring them. The biggest gripe with this goes back to home games being shifted, most people feel lied to about the true intention of the club moving the games for financial reasons if so tell us the truth not that its pitch problems, we find this very hard to believe!
4: Percieved lack of community engagement
Tradtionianlly the strong point of the club and attendances showed for a region our size, now attendances are suffering and I believe a big part of this is to do with this. I would like to see the club return to its old community programs and get more involved with local junior football, and indeed local senior football. Last season I coached and played in the local competition and didnt see anything from the mariners or hear anything about it what about something like a membership specially for local juniors?
5: Membership structure
I believe you are already looking to overhall these which is good, the memberships havent represented value for money. Less gimmicky fridge magnets and more functions and things to draw us in I really dont like the NRL but something like their NRL family fun days. I know you guys have done similar things in the past and I would rather see more of these sorts of things than gimmicks.
Im happy to discuss this further if you wish, honestly I think the club should do more to meet with the fans to discuss the clubs future, we are reliant on each other with no club we have no team to support, with no fans you have no club to run capiche?