2023/24 Memberships

[Corsair]

Unfortunately the feedback for mate internet doesn’t seem to be amazing. As much as I like to support club sponsors even without this promo it’s hard to justify moving from a decent service I’m happy with to one that’s a risk.

Plans are usually month to month for NBN, could easily switch back if it wasn't up to scratch.

 

[Stuartmcateer]

?
Customising my member pack with zero credits.

At least the bucket hat fits.

 

[gemkayem]

?
Customising my member pack with zero credits.

At least the bucket hat fits.

Yeah I don’t really know what, if anything, I’ll end up with, I haven’t gotten any emails at all. Lucky it was cheap

 

[Pirate Pete]

?
Customising my member pack with zero credits.

At least the bucket hat fits.

Some coasters and the 6 can cooler bag.. $40

 

[Corsair]

Some coasters and the 6 can cooler bag.. $40

And $12 cash postage?

 

[Pirate Pete]

Yeah I don’t really know what, if anything, I’ll end up with, I haven’t gotten any emails at all. Lucky it was cheap

email was sent out on the 27th.
contact the club, and they'll probably send it again.
Do you know your log in details?
https://ccmariners.mberplus.com.au/login

 

[Pirate Pete]

And $12 cash postage?

yeah, unfortunately.
I did think about just leaving it.
If it's anything like the quality of the stuff like last year it'll be hard to give away free on Gumtree.
The stuff from last year is just sat on my desk here.

 

[Drew]

email was sent out on the 27th.
contact the club, and they'll probably send it again.
Do you know your log in details?
https://ccmariners.mberplus.com.au/login

I also haven’t received an email, and being a new member I don’t have log in details yet.

 

[Corsair]

I also haven’t received an email, and being a new member I don’t have log in details yet.

Phone the club mate, the membership guys are super helpful. They have a lot of work to get through in a short time (AFC cup on top of that as well), the membership take up is the best it's been for a long time. As a new member you probably need some reassurance that things are moving along, I'm sure they'll help. If you've been round the block you know they're under resourced and do a great job on a shoestring, even if the card is not with you in time for the first game you'll be taken care of at the ground. It's not ideal but it's reality.

 

[Drew]

Phone the club mate, the membership guys are super helpful. They have a lot of work to get through in a short time (AFC cup on top of that as well), the membership take up is the best it's been for a long time. As a new member you probably need some reassurance that things are moving along, I'm sure they'll help. If you've been round the block you know they're under resourced and do a great job on a shoestring, even if the card is not with you in time for the first game you'll be taken care of at the ground. It's not ideal but it's reality.

Yeah no I’m not worried about timing and I know the club is super busy and will get around to it when they can, and I’m sure I’ll get my stuff in due time, I was just commenting because Pete said that they were all sent out but I didn’t get one so I was confused, if I don’t get one soon then I’ll contact them and get it sorted. Thanks

 

[gemkayem]

email was sent out on the 27th.
contact the club, and they'll probably send it again.
Do you know your log in details?
https://ccmariners.mberplus.com.au/login

Thanks mate I’ll have a look, I think I have the details somewhere otherwise I’ll get in touch with the club, thanks

 

[gemkayem]

Got my hat today, feels really nice actually and not like the super lightweight thin, cheap stuff I usually get with footy memberships

 

[Corsair]

Season ticket came through on email tonight.

 

[MrCelery]

Season ticket came through on email tonight.

Lucky you. Still waiting.

Is it via Ticketek, as explained in the Club's email on 18 Sept?

Did it come with instructions on how to access the Mber+ site?

 

[Ozhammer]

Ours arrived Thurs but have the wrong seat numbers. Dan the legend is on the case though.

 

[Corsair]

Lucky you. Still waiting.

Is it via Ticketek, as explained in the Club's email on 18 Sept?

Did it come with instructions on how to access the Mber+ site?

It came as a pdf from fulfillment.net.au looks more like it was from the club. It also has links to add to a digital wallet app.

The mber+ was another email that came a week earlier from the club. You have to pay another $12 shipping to get your $50 worth of merch which I think is a rip off so I'll prob not be using mine. Very disappointing.

 

[Pirate Pete]

It came as a pdf from fulfillment.net.au looks more like it was from the club. It also has links to add to a digital wallet app.

The mber+ was another email that came a week earlier from the club. You have to pay another $12 shipping to get your $50 worth of merch which I think is a rip off so I'll prob not be using mine. Very disappointing.

I don't know about anyone else, but.....
I think they'd be better off scrapping this credit nonsense and just going back to the better quality members caps. The quality of the ones from the last couple of seasons weren't that good.
I was going to send mine to a mate in Canada who asks how the Mariners are going when we chat.
I didn't think it was worth the postage to send it.

 

[MrCelery]

It came as a pdf from fulfillment.net.au looks more like it was from the club. It also has links to add to a digital wallet app.

The mber+ was another email that came a week earlier from the club. You have to pay another $12 shipping to get your $50 worth of merch which I think is a rip off so I'll prob not be using mine. Very disappointing.

Thanks. I got neither. I contacted the incredible Dan the Membership Man. He promptly responded with this:

"Your [membership] should be loaded by the end of the day mate, unfortunately we had a file rejected and it was all of the yellow, yellow army and myclub. I am working on this now in the office and trying to have it all loaded this morning and the file should drop earlier next week.

If you want, I will print your out today just in case you are passing to come to family day, either way this mean you will have your season ticket day one."

I feel sorry for Dan. Outsourcing rarely ends well.

 

[Corsair]

Thanks. I got neither. I contacted the incredible Dan the Membership Man. He promptly responded with this:

"Your [membership] should be loaded by the end of the day mate, unfortunately we had a file rejected and it was all of the yellow, yellow army and myclub. I am working on this now in the office and trying to have it all loaded this morning and the file should drop earlier next week.

If you want, I will print your out today just in case you are passing to come to family day, either way this mean you will have your season ticket day one."

I feel sorry for Dan. Outsourcing rarely ends well.

Dan's a legend

 

[Ozhammer]

Dan's a legend

He is and has been severely let down by the contractors involve with the memberships, so we need to be kind to him when resolving issues.