dibo
Well-Known Member
i was told that they didn't actually have a CRM until last season (beyond belief but true)
They can't go back to lapsed customers because they don't know who they are.
I would be stunned if you couldn't get historical data from ticketek though.
surely someone has a f**king spreadsheet at least. a mail merge or something would seem sensible. anyone still in touch with Ivan? he would have kept records of some sort while he was with us - how about someone go and ask him, he's at hunter basketball still I think.