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CCM Fan Representative Group (FRG)

Jimmy

Well-Known Member
Hey everyone, I thought I'd create a new thread based on this.

How to give feedback to the FRG?


The formal process is to use the form in the link above, however, we can also receive feedback on the club and APL by word of mouth or social media.

What is the APL FRG program?

The APL Fan Representative Group (FRG) is an initiative designed to provide a voice for fans, ensuring their views are considered in future plans for the A-Leagues.

It provides a comprehensive club-league model for fan engagement and consultation, recognising supporters as key stakeholders of our competitions.

Each A-Leagues club has its own FRG, comprising 10 or more members, who meet a minimum of four times per year. One member of each of these clubs is elected ‘chair’ and takes on the responsibility of joining the league-wide FRG.

Armed with inputs from their club FRGs, as well as insights from fan satisfaction surveys, elected chairs contribute to consultation with the League on current challenges and identified opportunities.

These representatives give further insight into deep dive sessions on specific topics the League is aware of through its research mechanisms, and have the ability to contribute to co-designing solutions or initiatives.

What are the aims of the FRG? Why is it important?

The A-Leagues FRG’s purpose is to provide a structured forum for A-Leagues’ club fans to engage with the Leagues in a constructive manner, in an environment where ideas and feedback can be shared and discussed.

Specifically, the aims of the A-Leagues FRG can be summarised as follows:

  • To set up a constructive communication channel between the A-Leagues and fans of its clubs.
  • To provide the A-Leagues with a platform to discuss new ideas with fans and seek their feedback.
  • To give fans the opportunity to provide club specific fan feedback, present new ideas and suggestions directly to the A-Leagues.

Who is part of the A-Leagues FRG meetings?

A fan representative from each A-Leagues club, and is chaired by Commissioner of the A-Leagues Nick Garcia, who brings in relevant subject matter experts to discuss items relating to key agenda topics. This commonly includes APL’s Chief Commercial Officer, Director of Clubs & Operations, and specialists from marketing, communications and broadcast as required.

How are FRG members selected? How long do they serve for?

FRG Club Members are selected through each club’s own set of criteria and terms as per their own club’s charter.

Each Club FRG then votes for their Chair, who will be the representative of that club on behalf of that club’s fans to the A-Leagues FRG.

Inaugural FRG Club Chairs hold an initial tenure of 24 months from September 2023, with a rotation of FRG Club Chair position to occur on a 12 month basis each year after based on the votes of their own club FRG members.

What are the responsibilities of an FRG member?

Fans who participate in the A-Leagues FRG are encouraged to:

  • Encourage fans to share and submit feedback via their own club’s “Fan Feedback Form” in advance of Club FRG meetings to ensure that the FRG is representing the voice of as many of their club fans as possible.
  • Put forward ideas and make recommendations which consider the discussions had with their respective club’s FRG and take into account broader fan sentiment.
  • Advise the League on matters from their club’s fans perspective.
  • Constructively challenge the League.

How often does the FRG meet?

The APL FRG meets a minimum of four times per year on a regular schedule, and meet on an adhoc basis to cover any time-critical decisions.

Who are my club’s FRG representatives?

Current CCM FRG members are.

Erin Morrow (Chair, Independent fan)
Adrian McCay (Form Owner, Independent fan)
Iain Shand (Independent fan)
Sara Phillips (Independent fan)
Colin Phelps (OSC)
Jo Chondroyiannis (OSC)
Josef Nalevansky (OSC)
Mark Leadbeatter (OSC)
Peter Prior (YA)
Phillip James (YA)
Luke Boyce-Taylor (YA)

A terms of reference is currently in draft will be released once ratified by the group.

Flow Chart.png



 

sydmariner

Well-Known Member
Hey everyone, I thought I'd create a new thread based on this.

How to give feedback to the FRG?


The formal process is to use the form in the link above, however, we can also receive feedback on the club and APL by word of mouth or social media.

What is the APL FRG program?

The APL Fan Representative Group (FRG) is an initiative designed to provide a voice for fans, ensuring their views are considered in future plans for the A-Leagues.

It provides a comprehensive club-league model for fan engagement and consultation, recognising supporters as key stakeholders of our competitions.

Each A-Leagues club has its own FRG, comprising 10 or more members, who meet a minimum of four times per year. One member of each of these clubs is elected ‘chair’ and takes on the responsibility of joining the league-wide FRG.

Armed with inputs from their club FRGs, as well as insights from fan satisfaction surveys, elected chairs contribute to consultation with the League on current challenges and identified opportunities.

These representatives give further insight into deep dive sessions on specific topics the League is aware of through its research mechanisms, and have the ability to contribute to co-designing solutions or initiatives.

What are the aims of the FRG? Why is it important?

The A-Leagues FRG’s purpose is to provide a structured forum for A-Leagues’ club fans to engage with the Leagues in a constructive manner, in an environment where ideas and feedback can be shared and discussed.

Specifically, the aims of the A-Leagues FRG can be summarised as follows:

  • To set up a constructive communication channel between the A-Leagues and fans of its clubs.
  • To provide the A-Leagues with a platform to discuss new ideas with fans and seek their feedback.
  • To give fans the opportunity to provide club specific fan feedback, present new ideas and suggestions directly to the A-Leagues.

Who is part of the A-Leagues FRG meetings?

A fan representative from each A-Leagues club, and is chaired by Commissioner of the A-Leagues Nick Garcia, who brings in relevant subject matter experts to discuss items relating to key agenda topics. This commonly includes APL’s Chief Commercial Officer, Director of Clubs & Operations, and specialists from marketing, communications and broadcast as required.

How are FRG members selected? How long do they serve for?

FRG Club Members are selected through each club’s own set of criteria and terms as per their own club’s charter.

Each Club FRG then votes for their Chair, who will be the representative of that club on behalf of that club’s fans to the A-Leagues FRG.

Inaugural FRG Club Chairs hold an initial tenure of 24 months from September 2023, with a rotation of FRG Club Chair position to occur on a 12 month basis each year after based on the votes of their own club FRG members.

What are the responsibilities of an FRG member?

Fans who participate in the A-Leagues FRG are encouraged to:

  • Encourage fans to share and submit feedback via their own club’s “Fan Feedback Form” in advance of Club FRG meetings to ensure that the FRG is representing the voice of as many of their club fans as possible.
  • Put forward ideas and make recommendations which consider the discussions had with their respective club’s FRG and take into account broader fan sentiment.
  • Advise the League on matters from their club’s fans perspective.
  • Constructively challenge the League.

How often does the FRG meet?

The APL FRG meets a minimum of four times per year on a regular schedule, and meet on an adhoc basis to cover any time-critical decisions.

Who are my club’s FRG representatives?

Current CCM FRG members are.

Erin Morrow (Chair, Independent fan)
Adrian McCay (Form Owner, Independent fan)
Iain Shand (Independent fan)
Sara Phillips (Independent fan)
Colin Phelps (OSC)
Jo Chondroyiannis (OSC)
Josef Nalevansky (OSC)
Mark Leadbeatter (OSC)
Peter Prior (YA)
Phillip James (YA)
Luke Boyce-Taylor (YA)

A terms of reference is currently in draft will be released once ratified by the group.

View attachment 3521



Are Auckland FC not involved this season?.
 

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