It's also the customer service at the counter. I swear no one has EVER been refused a job at KFC, even the ones that just scribble in crayon on the application form. The management just look at it and say "well the applicant does display basic motor functions and it does kind of look like a kitty.....you're hired". Example The one at Bay Village, i have no real issues with the food but i was ordering a toasted twister the other day so it took a little while. The problem was the girl, Usually at other stores you will get a "please wait at the side till your order is ready". In this case after 5 minutes she nervously pipes up with "can i serve someone else", my response was jokingly "i dont know can you" and she looked like she was going to cry. I dont know what she was so afraid of, It was like she thought i was going to scream NOOOOOO then rip her heart out of her chest so she can watch it beat until she loses conciousness. Im just dont think im that scary a guy.